3. Personal Information That This Website Collects and Why We Collect It

3.1

When you visit, register, contact us and/or work with us through www.thedobermannclub.com you may be asked to provide certain information about yourself, including your name, contact details and other information. We also obtain information about you when you use our website, for example, when you contact us about products and services and/or if you register to receive one of our monthly newsletters / other subscriptions-based services.

3.2

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions. Further information on tracking is detailed below.

3.3 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6 of this policy).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Use of your information:

3.4

Your information will enable us to provide you with the services you have requested. It will also enable us to bill you and to contact you where necessary, concerning your services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

3.5

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website and/or to our services and/or policies. Further, where you have consented, we might also use your information to let you know by email, SMS or post about other products and services which we offer which may be of interest to you.

3.6

Please note that you cannot opt out of receiving administrative emails regarding your account and/or services, but you may opt out of non-administrative emails, such as newsletters.

3.7

We may use your information to:

Process orders that you have submitted;

Carry out our obligations arising from any contracts entered into by you and us;

Deal with entries into a competition;

Seek your views or comments on the services we provide;

Notify you of changes to our services;

Send you communications which you have requested and that may be of interest to you. These may include information about new products or services, events, promotions of our associated companies goods and services;

Process a job application.

* Please note this list is not exhaustive.

3.8 Contact forms and email links

Contact us page or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

All personal data that you provide to us will only be processed following your explicit consent and always in line with the DPA 2018 and/or any other applicable data protection legislation.

3.9 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to us on the FEA Create platform who provide us with email marketing services. We consider FEA Create to be a third party data processor (see section 6 of this policy). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Your email address will remain within FEA Creates database for as long as we continue to use FEA Create’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the FEA Create database, you will receive periodic (approximately one per week) newsletter-style emails from us. Please note that during times where The Dobermann Club have special offers (as one example), there may be additional emails.